Landlords constantly have to deal with a missing or stolen package problem, however, they mainly attribute that problem to human theft. They also don’t view package management as an essential problem, so they are unmotivated to spend money to upgrade their current solution.
Employees loved our idea! The consensus opinion was that package management is the most tedious part of their job, and that Box Fox would make package management more efficient
There was an unanimous belief among residents we interviewed that the service will be useful, but won't really improve the quality of their life that much. A majority of residents have not had a package lost or stolen, and cited returning packages as a much larger issue.